FREQUENTLY ASKED QUESTIONS
 
  1. Warranty

  2. Other Questions

 
  • What is Genius' lifetime warranty policy?

    Tools have a lifetime guarantee on all products against defects in materials and workmanship. All tools covered by the guarantee will be either replaced or repaired on condition that the tools have not been misused, abused, modified, or worn out.
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  • Which items are under the limited warranty section?

    Torque Wrenches, Torque Screwdrivers, and pneumatic tools are guaranteed for one year.
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  • Which items are not covered by warranty?

    All reducing adapters, stud bolt sockets, torque calibration, cutting, extractors, files, consumable products and discontinued items are not covered by warranty. Also, Tools does not guaranty for the products that have no brand or ' item number.
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  • How Does the Guarantee Work?

    Tools should be returned to your dealer/retailer, who will then decide if the guarantee is applicable and contact us for exchange or replacement.
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  • How can I get Genius product information and a price list?

    All product documentation can be obtained from your nearest Tools representatives, or visit our online catalogue.
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  • How can I buy Genius tools?

    tools are available in more than 75 countries through a network of distributors. products are not sold directly to general public. For details of the nearest distributor in your area, please click here.
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  • Where are Genius' products manufactured?

    All products are manufactured in Taiwan.
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  • What steels do Genius use when manufacturing its products?

    Tools uses the best raw material such as Chrome Vanadium and Chrome Molybdenum for making hand sockets and impact sockets. And Tools uses High Speed Tool Steels for making bits, bit sockets, and screwdrivers.
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